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Ash & Artisan · Exclusive Service

PrivateConcierge

White glove cigar curation, rare sourcing, and personal service reserved for the most discerning clients. This is not a package — it is a relationship.

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"Not every client wants a package. Some want a partner — someone who knows their palate, sources what cannot be found, and delivers an experience that exists nowhere else."
— Ash & Artisan Private Concierge
The Service

What is the Private Concierge?

The Private Concierge is Ash & Artisan's most exclusive offering — a fully personalized cigar service built around you, your preferences, and your standards.

Unlike our standard packages, the Private Concierge is an ongoing relationship. We learn your palate, your preferred brands, your flavor profiles, and your occasions. We source, curate, and present cigars that are selected exclusively for you — handled with white gloves from acquisition to presentation.

For the collector seeking rare and limited releases, the host who demands perfection, or the executive who simply wants the finest cigars at every event without lifting a finger — this service was designed for you.

Private cigar curation
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By Appointment Only
The Four Pillars

What Sets This Apart

01

White Glove Curation

Every cigar handled, inspected, and presented with the care it deserves. Your selection is curated by hand — never rushed, never compromised. White gloves aren't a detail, they're a standard.

02

Rare Sourcing

Access to limited releases, aged single sticks, and rare finds that don't sit on retail shelves. If it exists, we pursue it. If it's rare, we find it. Your wish list becomes our mission.

03

Personal Palate Profile

We build a complete profile of your preferences — strength, wrapper, origin, flavor notes, and occasion. Every recommendation we make is tailored specifically to your taste, not a general suggestion.

04

Event Execution

From intimate private gatherings to grand celebrations, your concierge attends, presents, and serves your curated selection with the polish and discretion befitting a premium experience.

Rare & Limited

The Art of Sourcing the Rare

The world's finest cigars are not always found in stores. They're found through relationships, knowledge, and relentless pursuit. That is what your concierge brings to every request.

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Limited Edition & Annual Releases

Padrón Anniversary, Opus X, Liga Privada — we track limited releases and secure allocations for our Private Concierge clients before they disappear from the market.

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Aged & Vintage Singles

Single sticks aged beyond standard release windows. We source aged inventory from trusted suppliers and private collections — cigars that have mellowed into something extraordinary.

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Boutique & Artisan Finds

Small-batch boutique producers creating exceptional work outside the mainstream market. We discover them so you don't have to — and deliver them directly to your occasion.

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Custom & Personalized Bands

For the ultimate gift or branded event experience — custom cigar bands featuring your name, occasion, or brand. A truly one-of-a-kind presentation that guests will never forget.

Rare cigar sourcing

"The rarest cigars are not bought — they are found. And finding them is what we do."

How It Works

Your Concierge Journey

01

Private Consultation

We begin with a one-on-one conversation — in person or by phone. We learn your history with cigars, your preferences, your upcoming occasions, and what you're looking for in a concierge relationship. No forms, no rushing.

02

Palate Profiling

Based on your consultation we build your personal palate profile — flavor preferences, strength, wrapper type, origin, and brand affinities. This profile guides every recommendation and sourcing decision we make on your behalf.

03

Sourcing & Curation

We go to work — sourcing your selections from trusted suppliers, tracking limited releases, and curating a lineup matched precisely to your profile and occasion. Every cigar is inspected and handled with white gloves before it ever reaches you.

04

White Glove Presentation

At your event or private gathering, your concierge arrives with your curated selection — arranged, presented, and served with the elegance the experience demands. Guests receive guided recommendations and personalized service throughout.

05

Ongoing Relationship

The Private Concierge is not a one-time service. We refine your profile after every experience, track upcoming releases on your behalf, and remain available for sourcing requests, gifts, and future occasions — a true cigar partner.

Request Access

Begin Your Private Concierge Relationship

The Private Concierge is an exclusive service accepted by application. Tell us about yourself and your needs — we will be in touch personally within 24 hours.

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Completely confidential — your preferences and collection details are never shared

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Personal response — you will hear directly from your concierge, not an automated system

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No obligation — our initial consultation is complimentary with zero commitment required

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Tailored pricing — Private Concierge pricing is discussed during your personal consultation based on your specific needs